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AKA Spa Information

Operating Hours

AKA Spa opens daily from 9.00 am. to 6.00 pm. Last treatment starts at 5.00 pm. To avoid disappointment kindly book all spa treatments and services in advance.

Etiquette

To ensure that our guests can enjoy our tranquil environment in our spa we would be grateful if you can keep noise levels to a minimum. Cellular phones, pagers and electronic devices are discouraged. Smoking and consumption of alcohol within the spa is prohibited.

Refund Policy

Treatment packages and spa products are not refundable, transferable or exchangeable once purchased.


Treatment Time

We recommend you arrive at least 15 minutes prior to your treatment time so you can enjoy its full benefits. Arriving late will limit the time of your treatment; however, if no guest follows your booking, you can enjoy your full treatment time.

Payment Policy

All treatments and services will be charged directly to your villa. Prices are listed in Thai Baht and are subject to 10% service charge and applicable government tax. AKA accepts cash and all major credit cards.

Medical Considerations

Spa facilities, treatments and services that involve heat therapies are not advised for guests who:

  • are pregnant;
  • have high or low blood pressure;
  • have a heart condition;
  • have breathing difficulties; or
  • have a severe case of varicose of broken veins and capillaries.

Kindly consult your physician before using any of the spa facilities, treatments and services.


Preparation

If you wear contact lenses, please remove them before any facial treatment. To enjoy the treatments, we request that no jewelry be worn. The Management of AKA Spa accepts no responsibility for the safety of money and valuables that are kept on the spa premises.

Cancellation Policy

Please inform us if you would like to reschedule or cancel your appointment four hours in advance. No show or appointment cancelled less than four hours will incur a 50% cancellation fee for the missed treatment.

Dress Code

We recommend you to dress casual during your visit to AKA Spa for your own comfort, without any make-up and Jewelry. For hygienic reason we will provide you with hygienic disposable underwear for certain treatments. The Management of AKA Resorts reserves the right to change the contents of this brochure without prior notice.


Prices are subject to 10% service charge and applicable government tax. Prices are subject to change without prior notice.